This page explains how to delete your CORE Automation account, including a store opened with CORE Store on this website or in the CORE Store app.
To delete your account
- Email coreautomationbd@gmail.com from the email address you signed up with, with the subject “Delete my CORE Store account” and your store’s address.
- Or message us on WhatsApp (+880 1641-994404) with your store’s address and email.
- Once we have confirmed it is you, we delete the account and store within 7 days and let you know.
What is deleted
- Your login account (name, email, phone, password).
- Your store: its settings, pages, products, images and files.
- Your store’s orders, customers and the details shoppers gave when ordering.
- Your AI wallet balance and history.
What is kept
- Records of payments you made to CORE Automation (plans and services) and their invoices, which we must keep for accounting and legal reasons for up to 6 years.
- Backups are overwritten within 30 days, after which nothing of your store remains.